tf777 Privacy Policy — Your Data, Your Rights

tf777 operates an online casino and sports betting platform accessible to players throughout Bangladesh. In providing this service we collect, process and store certain personal data. This Privacy Policy describes in plain terms what data we collect, the purposes for which we use it, the conditions under which we may share it, and the rights you hold as a data subject. We are committed to handling your personal information with care, transparency and respect.

By creating an account or using any service on tf777, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should not use the platform. This policy applies to all players accessing tf777 from Bangladesh, including users in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh and all other districts. It applies regardless of the device — smartphone, tablet or desktop — used to access tf777.ws.

tf777 collects personal data through several channels. The primary source is information you provide directly — at registration (your name and mobile number), when you complete a deposit or withdrawal via bKash, Nagad or Rocket, when you contact our support team at [email protected], and when you submit KYC documentation in response to a verification request. You control what you share with us directly and we will never ask for more than is necessary for the stated purpose.

We also collect data automatically when you use the platform. This includes technical data such as your IP address, the type of device and browser you are using, the pages you visit within tf777 and the duration and frequency of your sessions. This data is collected via server logs and standard web analytics tools. We use it to maintain platform performance, detect technical faults, identify unusual activity patterns that may indicate fraud or unauthorised access, and improve the overall user experience for players in Bangladesh.

tf777 uses the personal data it collects only for the purposes described in this policy. We do not sell your data to third parties and we do not use it for purposes unrelated to the operation of the platform. The specific purposes for which we process your data are:

• To create, verify and manage your player account, including age and identity verification in compliance with responsible gaming obligations
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay and card payment channels, and to maintain accurate financial records of all transactions in BDT
• To provide customer support and respond to queries, complaints or technical issues raised by registered players via [email protected]
• To detect, investigate and prevent fraudulent activity, bonus abuse, multi-accounting, money laundering and other prohibited conduct as described in our Terms and Conditions
• To send account-related notifications such as deposit confirmations, withdrawal status updates, security alerts and important changes to platform terms or policies
• To analyse platform usage patterns and improve the tf777 experience for players across Bangladesh, including optimising game loading performance and mobile payment flows

Where you have opted in to receive marketing communications, we may use your contact information to send you information about promotions, bonuses and offers relevant to you as a tf777 player. You may opt out of marketing communications at any time by contacting [email protected]. Opting out of marketing does not affect essential account communications such as security alerts or transaction confirmations.

tf777 does not sell, rent or trade your personal data to any third party for commercial purposes. We share data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose. All third-party service providers who handle personal data on our behalf are subject to contractual obligations to process it securely and only for the purposes we specify.

We may share data with the following categories of third party: payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard and associated banking infrastructure) for the purpose of processing financial transactions; game content providers (such as Evolution Gaming, Pragmatic Play, Spribe and Ezugi) only to the extent required to deliver game sessions; fraud detection and KYC verification service providers; and hosting and infrastructure providers responsible for operating the platform's servers. In each case the data shared is limited to what is strictly required for that specific service.

When you deposit or withdraw funds using bKash, Nagad, Rocket or Upay, the transaction is processed by the respective mobile banking provider according to their own terms and privacy policies. tf777 receives confirmation of the transaction (amount, reference number, timestamp) but does not receive or store your mobile banking PIN, wallet password or full account credentials. You should review the privacy policy of your mobile banking provider separately, as tf777 has no control over how those providers handle data on their own platforms.

All financial transaction data processed by tf777 is held in BDT and stored securely. Transaction records are retained for the period required by applicable financial compliance obligations. These records include deposit and withdrawal amounts, dates, payment methods and reference numbers. They do not include your mobile banking security credentials.

tf777 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. In practice this means: account data is retained for the duration of your account plus a period following account closure to meet compliance obligations; financial transaction records are retained for the period required by applicable financial record-keeping rules; KYC verification documents are retained for the period required by applicable identity verification obligations; support communications are retained for a reasonable period sufficient to resolve any related disputes.

When data is no longer required and there is no legal obligation to retain it, tf777 will securely delete or anonymise it so that it can no longer be associated with an identifiable individual. If you request account closure, we will begin the deletion process for data that is not subject to retention obligations. Note that some data may need to be retained even after account closure — for example transaction records required for financial compliance purposes.

As a user of tf777, you hold the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us at [email protected] with your registered mobile number and a description of your request. We will respond within a reasonable timeframe.

• Right of access: you may request a copy of the personal data tf777 holds about you, along with information about how it is used
• Right to rectification: if any of the personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it
• Right to erasure: in certain circumstances you may request that we delete personal data we hold about you; this right is subject to any legal obligations we have to retain specific data
• Right to restriction: you may request that we restrict the processing of your personal data in certain circumstances, for example while a dispute is being investigated
• Right to object: where we process your data on the basis of legitimate interests, you may object to that processing; if you object to marketing communications we will stop sending them immediately

To exercise any of these rights, please email [email protected] with your registered mobile number and a description of your request. We aim to respond within a reasonable timeframe. Please note that some rights are not absolute and may be subject to exceptions — for example, we cannot delete transaction records that we are legally required to retain. We will explain any limitations that apply to your specific request when we respond.

tf777 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device when you visit tf777.ws. We use strictly necessary cookies to keep you logged in during your session and to maintain your language and display preferences. We also use analytics cookies to understand how players navigate the platform so we can identify areas for improvement. These analytics cookies collect data in an aggregated, anonymised form and are not used to identify you personally.

You can control cookie settings through your browser preferences. Most browsers allow you to refuse new cookies, delete existing cookies or receive a warning before a cookie is stored. Please note that disabling strictly necessary cookies may affect the functionality of tf777 — for example you may be required to log in again more frequently. Disabling analytics cookies will not affect your ability to access games, make deposits or withdraw funds.

tf777 implements technical and organisational security measures appropriate to the risk level of the data it holds. All data transmitted between your device and tf777.ws is protected by SSL (Secure Socket Layer) encryption. Sensitive data such as KYC documents and financial records are stored in access-controlled environments accessible only to authorised personnel with a legitimate operational need. We review and update our security practices on a regular basis.

While we take reasonable steps to protect your personal data, no internet transmission or electronic storage system is completely secure. If you believe your account has been compromised or that your personal data has been accessed without authorisation, please contact us immediately at [email protected]. We will investigate and take appropriate action, including notifying you of the outcome of that investigation within a reasonable period.

tf777 may update this Privacy Policy from time to time to reflect changes in our data practices, operational requirements or applicable law. The date of the most recent revision is displayed at the top of this page. When we make material changes to this policy we will make reasonable efforts to notify registered players — for example by displaying a notice on the platform or by sending a notification to your registered mobile number. Your continued use of tf777 following any update to this policy constitutes your acceptance of the revised version. We recommend reviewing this policy periodically so you remain informed about how we handle your data.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how tf777 has handled your personal information, please contact our support team. We are committed to responding to all privacy-related queries promptly and transparently. Please include your registered mobile number in your message so we can locate your account and provide a complete response.